Shipments and returns

Your shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via USPS with tracking. If you prefer delivery by a faster USPS service, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

RETURNS/EXCHANGES

 

If you for reason you are unsatisfied with your purchase or feel your product is defective, please contact customer support within 14 days of original purchase to arrange a return or exchange. Item's not found defective by Tvandnav2go will require buyer to pay return shipping costs and may be subject to a restocking fee of up to 20%.